Does your head start moving towards the sand when you know you need to have a conversation with one of your team about their behaviours?

Or are you simply always looking to improve the quality of your conversations?

Spend some time with me online as we look at how using the right questions can take the fear out of dealing with this stuff and create harmony and better performance.

We look at:

• Managing your mindset

• Frameworks to keep the conversation flowing

• Questions that explore the issue and manage emotions

• Mastering the techniques

The session is suitable for anyone who manages a team and wants to encourage great and discourage poor workplace behaviours.